Oumi answers calls or website inquiries, explains LTC services, builds confidence, books LTC facility tours and creates callback tasks. All autonomously. No additional staff required.
The problem
You do not lose families because your care is bad. You lose them because your admissions process is not built for the moment they are in. That moment is fragile. It is emotional. It is often a crisis. And it happens whenever it happens, not during your office hours.
How it works
Oumi does not launch into a script. It understands whether the family needs memory care or assisted living, respite or permanent placement. Every inquiry is different. Oumi treats it that way.
Families need to trust your facility before they walk through the door. Oumi introduces your services and makes them feel like they called the right place.
Not just name and number. Urgency level, care type, financial situation, what matters most to the family. Your team gets context, not just a contact.
The single most important conversion in LTC admissions. Oumi closes it live, in the conversation, before the family hangs up. No callback required.
Your team member gets an assigned lead with full notes the moment the conversation ends. The right person. The right context. Nothing dropped.
Website chat, phone call, contact form. Wherever the inquiry starts, Oumi is there. One consistent voice across every channel.
For your team
Oumi does not just capture leads. It organizes your team around them. Every inquiry is assigned automatically. Tasks are created. Notes are complete. Your coordinator walks in Monday already ahead.
The business case
Oumi does not sleep. It does not take weekends. It does not go on vacation during the holidays when families are most desperate and most likely to make a decision.
Oumi active — 24 hours, 7 days
Intelligent routing
Memory care leads go to your memory care coordinator. Skilled nursing to your clinical team. Respite to the right person. No confusion. No delay. No wrong queue.
Intelligent department routing is coming. Join the waitlist to be first.
Book a DemoPricing
All plans powered by Careship. Pay as you go on top of your base plan.
The difference
No deck. No slides. We show you Oumi working on a facility exactly like yours. Fifteen minutes. You will know immediately.
Book a DemoNo commitment. No sales pressure. Just Oumi, working.